How do you maintain peak performance amidst the rapid pace of the hotel industry? One crucial aspect of maintaining excellence and competitiveness is ensuring that your staff is well-trained and equipped with the right skills. However, hotels often face the dilemma of choosing between in-house training and external training programs. Both options have their pros and cons, and making the right choice can significantly impact your hotel's success.
What factors do you currently weigh when making decisions about training programs for your hotel team?
In-house training: Striking a balance
In-house training allows hotels to tailor their approach while striking a delicate balance between customization and cost-effectiveness. It empowers hotels to sculpt bespoke programs that align seamlessly with their unique identity and objectives.
External training: Embracing industry expertise
External training unveils the advantages and considerations associated with seeking external guidance, emphasizing the infusion of fresh perspectives, specialized skills, and networking opportunities. It relies on embracing the wealth of knowledge offered by industry experts beyond their hotel walls.
So, which is right for your hotel?
The choice between in-house and external training largely depends on your hotel's unique circumstances and objectives. Here are some key considerations to help you make an informed decision: