Go back

In-house vs. external training: Which is right for your hotel?


How do you maintain peak performance amidst the rapid pace of the hotel industry? One crucial aspect of maintaining excellence and competitiveness is ensuring that your staff is well-trained and equipped with the right skills. However, hotels often face the dilemma of choosing between in-house training and external training programs. Both options have their pros and cons, and making the right choice can significantly impact your hotel's success.

What factors do you currently weigh when making decisions about training programs for your hotel team?

In-house training: Striking a balance

In-house training allows hotels to tailor their approach while striking a delicate balance between customization and cost-effectiveness. It empowers hotels to sculpt bespoke programs that align seamlessly with their unique identity and objectives.

  1. Customization: Tailoring training to unique needs
  2. Cost-effectiveness: Long-term savings
  3. Consistency: Uniform excellence across the board
  4. Limited expertise: Broadening horizons
  5. Resource demands: Strategic investment

External training: Embracing industry expertise

External training unveils the advantages and considerations associated with seeking external guidance, emphasizing the infusion of fresh perspectives, specialized skills, and networking opportunities. It relies on embracing the wealth of knowledge offered by industry experts beyond their hotel walls.

  1. Expertise: Learning from industry leaders
  2. Fresh perspective: Staying ahead of trends
  3. Networking: Building connections beyond your hotel
  4. Cost: Weighing immediate expense
  5. Lack of customization: Bridging the gap

So, which is right for your hotel?

The choice between in-house and external training largely depends on your hotel's unique circumstances and objectives. Here are some key considerations to help you make an informed decision:

  1. Assess your goals: Crafting a strategic vision
  2. Budget: Balancing immediate costs and long-term benefits
  3. Resources: Leveraging expertise effectively
  4. Timeframe: Matching urgency with strategy
  5. Industry trends: Staying ahead in a dynamic landscape

Read the Article