Governance & Certification

EHL assist education institutions to achieve a high standard of academic quality assurance that is backed by EHL.

The EHL Certification Scheme is a quality assurance framework, addressing the needs of hospitality and tourism education institutions to continuously improve their educational offer and internal organization.

EHL CERTIFICATION SCHEME

• A Solid Business Model
  
  Much more than an academic accreditation, the EHL certification process addresses the institution as a whole to make the school successful and profitable. Our consultants offer guidance and support in areas such as financial planning, marketing positioning and operations efficiency.
• Three-Step Process
  
  The EHL certification process of partnership begins with a shared vision for the institution and passes by many steps of advisory presence and review, allowing the institution to pass through three levels of association and to achieve ever-higher levels of certification with EHL.
• Progressive Benefits
  
  As soon as a school enters the certification process, they begin to access a number of privileges that progress through the three stages of membership.
  
  Once an institution has achieved the status of a "Center of Excellence" it becomes like a branch of EHL with access to exclusive resources and an annual academic and business review.

Learn more about EHL's Certification Scheme

EHL institutions become organized and accountable in terms of governance, management processes, quality management, institutional data center, and educational effectiveness.

Our expert training team will guide and support you in your quality management journey.

QUALITY MANAGEMENT TRAINING

Our trainings are tailored to meet the needs of our clients. EHL supports the institution in the following areas:

Governance

• Mission & Purpose driven institution
  • Formulate a distinctive Mission, Vision, Purpose, and Values that guide all activities of the institution
  • Ensure effective dissemination to stakeholders
• Strategic governance
  • Define the strategic cycle and processes
  • How to articulate and execute a strategic plan in line with the mission and vision at institutional/University and departmental/school levels
  • Establish effective key performance indicators (KPIs) to monitor the strategy’s implementation
  • Build a risk management framework: define and monitor the key risk indicators (KRIs), and identify risk owners

Management processes

• Faculty processes
  • Define profiles, recruitment plan, and retention plan
  • Promote collaboration and coordination within the faculty community
  • Ensure professional development (career opportunities, retention plan)
• Student-centric processes
  • Identify key processes (from applicant to alumni, including support and career services)
  • Define expected processes outcomes
  • Discussion on how to conduct the following:
    - the mapping of roles and responsibilities
    - the identification of related normative framework(s)

Quality management

• Institutional data center
  • Collect and ensure diffusion of robust institutional data
• Quality culture
  • Build a culture of quality across the institution
• Educational effectiveness
  • Identify tools and metrics to assess:
    - fitness of applicants
    - student satisfaction
    - teaching and learning performance
    - achievement of student and graduate learning outcomes
  • Design continuous improvement processes
• Effective reporting
  • Prepare effective information reports adapted to a specific audience (Board of Directors, Accreditation/Certification bodies, Informative Reports, and others)

EHL helps education institutions define and incorporate strategies that focus on conservation, sustainability, and ongoing improvement that can equip students with the skills and knowledge they need to succeed in today’s world.

Our team of experts assist you in developing sustainable strategies for the classroom, such as energy conservation, environmental sustainability, resources optimization, and educational improvement.

SUSTAINABLE STRATEGIES

EHL supports the institution in the following areas:

• Developing educational sustainability strategies
• Training and professional development for your teams, providing them with the skills and resources they need
• Technology integration to increase efficiency, effectiveness, and sustainability
• Resource management focused on reducing costs and maximizing resources
• Data analytics to identify trends and patterns to inform decisions and strategies
  
  

BENEFITS

• Reduce your operational costs and improve efficiency.
• Create a more conducive learning environment, leading to improved student outcomes.
• Reduce your environmental impact and contribute to global sustainability efforts.
• Take advantage of the latest technology to improve the learning experience.
• Make data-driven decisions to ensure they are staying ahead of the curve.