Jean-Baptiste is an experienced professional with track records in inspiring people and institutions in achieving their business goals through his expertise in service & operations deliver, learning & people development, and commercial & management consulting.

Combining over 10 years of working experience in events, restaurant, kitchen and front office, Jean-Baptiste has a strong background in all aspects of hospitality. Graduate from EHL, he speaks French, German, English and possess a working proficiency in Mandarin.

Learning center development including strategy; facility design recommendation; curriculum creation; Designing and facilitating various course content in the field of Food & Beverage; management and hospitality; Optimizing value creation and business performance in operations