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Wei-Cheng Chen
Wei-Cheng Chen
Location
Switzerland
Short Bio
Wei is an experienced professional with track records in inspiring people and organizations in achieving their business goals through his expertise in service quality management, learning & people development, and commercial & management consulting. He has conducted mandates in the luxury retail, hospitality, health care, banking, education and consulting sectors.
Director at EHL Advisory Services, he is supporting the development of talent strategies and educational institutions globally. He specializes in:
Conceptualizing learner-centered educational institutions and impactful in-house training academies.
Creating and promoting organizational culture and inclusion which inspire people and drive business.
Designing transformational and mind-changing trainings.
Helping luxury retail & service companies to cultivate customer-centric mindset to its talents for value creation and improving business performance.
Competencies
Educational Institutions & Training Academy Conceptualization
Learning Strategy & People Development
Luxury Brand & Service Quality Management
Customer Experience & Design
Leadership Development & Team Dynamics